Flooded basement at 2am. Kitchen fire on a Sunday. A storm that took the roof off. We answer the phone, get a crew to your door, guide your insurance claim, and rebuild the property properly. One company, start to finish.
Our line is answered by a real person, 24 hours a day.
If water is still running or you smell gas, shut off the source if it is safe to do so and call us. Do not wait for a form reply.
What are you dealing with?
Property Worx is a full service general contractor based on North Service Road in Burlington. We handle emergency restoration, insurance claim support and quality rebuilds across the Greater Toronto and Hamilton Area.
Most contractors only build. We guide you through the claim as well, from the first scope review to the final approval, so you are not chasing an adjuster while your home sits wet. Whether it is water damage restoration after a burst pipe or fire and smoke damage after a kitchen fire, one team handles it end to end.
IICRC Certified FirmHCRA licensed builder, Tarion warranty coverageEmergency mitigation, insurance claim evaluation and full reconstruction. You deal with one company for the whole job instead of juggling several trades and vendors.
Burst pipes, failed sump pumps, sewer backups and the flooded basements that follow heavy Ontario rain. We extract, dry and monitor until readings are back to normal.
Smoke travels much further than the fire does. We board up, clean soot from every affected surface, treat the odour at its source and handle the reconstruction after.
Ontario storms bring down trees, lift shingles and drive water into places it was never meant to go. We tarp, dry out and repair the structure properly.
Older Ontario homes often hide both. Once walls open up after water or fire damage, asbestos abatement may be needed, and we contain the area, remove what is there safely and fix the moisture problem behind it.
The part most people dread. We write the scope in Xactimate, talk to your adjuster directly and keep the file moving so approvals do not sit for weeks.
We are an HCRA licensed builder, so the same team that dried your property also finishes it. We also take on custom homes, additions and investment property work.
Before we pull anything out, we scan the property with iGuide 3D documentation. You, your adjuster and our project manager then work from the same record, with accurate room-by-room measurements. It is the second step in our restoration process.
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A property disaster is stressful enough without slow responses, poor communication and inconsistent workmanship from three different vendors.
We guide you through the claim, the scope review and the approvals, which is where most of the delay and stress actually lives.
Disasters do not keep business hours. Someone answers day or night, and a crew is dispatched immediately.
From mitigation through to finish carpentry, you deal with one accountable company rather than co-ordinating trades yourself.
We understand how adjusters, engineers and city inspectors work, so permits and approvals move quicker.
Organized scopes, cost breakdowns and progress updates that line up with what your insurer expects.
Put the property back as it was, or upgrade during the claim. We offer design build flexibility most emergency contractors do not.
Real Property Worx jobs across the GTHA, from fire damage restoration to full rebuilds after water damage.
Five stages, one company, one project manager who knows your file.
A real person answers, day or night, and we dispatch the closest available crew.
We find the full extent of the damage with moisture meters and thermal imaging, then scan with iGuide.
Water out, utilities made safe, board up where needed, drying equipment set and containment built.
We prepare the Xactimate scope, send documentation to your adjuster and push the approval along.
Framing, drywall, flooring, paint and finishing. We hand the property back complete.
Our shop and equipment sit on North Service Road in Burlington, which is why Halton and Hamilton get the fastest response. From there our crews cover Peel, Toronto, York and Durham. When a storm books out every contractor in one city, being a Halton company with GTA reach is the practical advantage.
Property Worx did an amazing job on my home restoration with their water damage restoration services. The entire basement was flooded and they dealt with our insurance from A to Z which made the process very easy.
We used Property Worx when we had a flood. We had a very good experience from start to finish. They helped us negotiate thru the insurance process which was very helpful.
We had a flood in our basement and were feeling completely overwhelmed. Thankfully, we found Matt and his team. They responded quickly, arrived on time, and immediately took control of the situation.
Matthew and his crew did a wonderful job. Very professional, punctual, attention to detail and we will recommend him.
Matt’s knowledge and expertise were invaluable in guiding us through a frustrating home insurance claim after a small fire caused smoke damage. We’re very pleased with the restoration and the quality of the work.
Matt was easy to work with. Pays attention to details and can think outside of the box to find solutions.
Matt and his team stepped into our renovation after our initial provider dropped the ball. Matt worked alongside our Public Adjuster to ensure our loss reward was maximized. The project was completed in a timely fashion and within budget.
Matt and his team restored our 120-year-old home to its former glory while adding modern touches to make it efficient and light-filled. You don’t experience that level of integrity often anymore.
We aim to be on site within 60 minutes across Burlington, Oakville, Waterdown, Milton and Hamilton, and we dispatch across the GTA around the clock. The line is answered by a person 24 hours a day, weekends and holidays included. During a major storm, when the whole region calls at once, we will give you an honest arrival time rather than a hopeful one.
Our head office, shop and equipment are on North Service Road in Burlington, Ontario. We are not a call centre routing your job to whoever is available. The crew that shows up works for us.
Yes. Halton and Hamilton get the fastest response because that is where we are based, and we run jobs across Peel, Toronto, York and Durham. Pick your city from the service areas above to see the local page.
It depends on the cause and on what is attached to your policy. In Ontario, sewer backup and overland water are usually separate endorsements rather than automatic coverage. Water coming in through a failed pipe is treated differently than water coming up through a drain. We document the cause with moisture readings and iGuide scanning, which is what your adjuster needs to make the call.
Most basements dry in three to five days with commercial air movers and dehumidifiers. Older homes with plaster, lath or finished wall assemblies take longer because moisture hides behind the finishes. We take readings every day and only remove equipment once the numbers hit target, not on a fixed schedule.
Yes. We estimate in Xactimate, deal with your adjuster directly and invoice the insurer for approved work. In most cases the only money you pay is your deductible.
Yes. Both are common in older Ontario homes and often turn up once walls are opened after water or fire damage. We handle mold remediation and asbestos abatement under proper containment, then repair what was removed.
We do both. Property Worx is a full service general contractor and an HCRA licensed home builder, so the company that dries and cleans your property also rebuilds it. Drywall, flooring, trim, paint, kitchens and bathrooms are all in house. We also take on renovations, additions and custom builds outside of claims.
If it is safe, shut off the water at the source or the main. Keep everyone away from standing water near outlets or panels, and do not use a household vacuum on it. Take photos of everything before you move anything. Then leave the rest to us.
It depends entirely on the damage. An average basement flood runs around $15,000 in emergency services before any rebuild. We give you a written Xactimate scope up front so you and your adjuster can see exactly what is included.
Every hour that water sits makes the repair bigger and the claim harder. Call and a crew starts moving. If you would rather we call you, send your number and we will ring back shortly.
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